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Elric

COTP Discord Server

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Over the past year or so COTP has been going back and forth on the idea of a centralized Discord server.  While we still really like using Mumble, Discord is slowly catching up with the available features.  I know a couple chapters such as BDO and FFXIV were running their own Discord server as it has some functions that Mumble does not. While the debate between using Mumble vs. Discord is still ongoing; we have decided to officially start the COTP Discord server that we will run for the entire guild.  The hope is that we will bring all of our chapters back together on a centralized server.  We will offer both Mumble and Discord options to our guild members, so you can feel free to use either voice platform as you choose.  The link to our centralized Discord server is as follows:
 

https://discord.gg/aPUpz5J

 

Generally speaking, the Discord server will follow the same rules and guidelines that we follow on our Mumble server.  Obviously be respectful to everyone while on the Discord server, and follow the COTP guild charter.  It's pretty straightforward, so I don't foresee many issues. :drinks: If at any time you have questions about anything regarding the discord server, please feel free to reach out to October or me (Elric).

 

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For those who haven't used Discord, here are a few terms / features you will want to know about:

 

  • Discord has a really solid mobile app available for Android / Apple iOS.  You can use it to connect to the server on your phone / tablet for both voice and text chat. 

 

  • One of the best advantages of Discord over other VOIP clients is the security feature called the "Audit Log".  This log shows every administrative action on the server, when it happened, and what user made the change.  This makes everything a lot easier to track.  If any problems occur,  we know exactly who we need to track down and discuss the issue with.

 

  • Role = The term "role" refers to the different ranks or member groups that you belong to on the Discord server.  These govern what rooms you have access to, what you can do in those rooms, and what administrative abilities that you have on the server (if any).  You can be granted multiple roles, and Discord will always use the highest ranked role that is assigned to your profile in regards to the room you are interacting with.

 

  • Text Channel = Unlike most other VOIP clients, Discord has done a really good job with integrating text channels into the same client as the voice channels.  You will see those in the top left corner of the navigation bar on the left side of the Discord client.  You may not see or have access to every room there until you are registered as a member on the server.  Generally speaking, those are not meant to replace the forums.  The text channels are basically just for quick messages and chats - similar to a guild chat in-game, but now you can get to it even when you're not actively playing a game.

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COTP Officer Rules for Discord

Given that Discord handles security differently than Mumble, the specific rules for the guild officers will be slightly different. 

 

  • COTP Chapter Leaders will be responsible for setting up the voice channels for their chapter (if they are not already created).  They are also responsible for managing access to those channels and adding roles for their members.  We are not limiting the number of voice channels per chapter, as each chapter will have their own needs and channel uses.

 

  • Chapter Leaders currently have the ability to create and assign Discord roles as needed.  Please keep the number of roles per chapter as concise as possible, to keep the server as clean as we can.  If more than 4 roles are needed per chapter, please contact one of Administrators / Moderators. This full control is currently granted to all Chapter Leaders so they can have the freedom to run the channels for their chapter.  The access is granted with the understanding that they will only use their access to handle their own chapter's channels.  If they are contacted by anyone to modify channels for another channel or the general COTP chapters - they should be directed to contact the server Administrators / Moderators.

    Note: When creating a new channel, don't forget to create the channel with "COTP Member" access or higher.  Otherwise, if you create the channel with only "everyone" access, you won't be able to edit your new channel after it is created (only server Admins / Moderators can fix it at that point).  On Discord, you can only edit channels that you at least have read access to.  Given that all channels should be created with "COTP Member" access unless it is for a PvP Chapter, I doubt this will happen often.

 

  • COTP Chapter Leaders are also responsible for the text channels for their chapter.  By default, each chapter should just have one or two channels.  This is to keep the voice channels on the top part of the Discord screen, as too many text channels will be a pain to scroll through so you can get to the voice channels.  Chapter Leaders can request additional channels if needed, but only on special approval from the Discord Administrator / Moderators.  As with the voice channels, the Chapter Leaders will be in charge of setting up the access to those channels as they are created.

 

  • When any new COTP member joins the server, we will need to register them similar to how they are registered on the COTP Mumble server.  As a default, all members will be granted the "COTP Member" role.  In addition to that basic role, they should also be granted any specialized role that applies to that person.  For the PvP chapters like BDO, there will also be specialized roles like "BDO Member".  PvP Chapters will not have general COTP access to their rooms.  Instead, only members that have roles like "BDO Member", "BDO Officer", etc. will be able to access the non-public channels for that chapter.

 

  • All COTP Officers that are ranked Knight or above should be granted the role of "COTP General Officer"; regardless of what chapter they are actively leading.  Similar to how we handled naming on the Mumble server, they should also have their name changed so that their COTP rank is listed as their name preface.  So for example as a Templar, my name will be set as "[Templar] Elric".  Given that the Sentry rank is not permanent, we want to keep those titles a bit cleaner on Discord.  Sentries should only be granted the officer rank for their active chapter.  Chapter leaders will be responsible for removing the officer access to any Sentry that leaves their chapter or goes inactive.

 

  • The AFK timer is currently set to 1 hour.  We can change that as needed.  I kept the timer as 1 hour, as some situations like PvP and raids may require people to not use the voice channel even if they are actively playing. 

 

  • There will be a COTP Forum topic set up to request new channels, roles, etc. for any new chapters that do not already have official COTP Chapter Leaders created.  Alternatively, they can directly contact the Administrators / Channel Moderators on the Discord channel.

 

  • Everything that is done on the Discord channel in terms of channel / user changes is noted on the server Audit Log.  This allows us to follow up with anyone that has changed anything that shouldn't have been changed.

 

Again, as mentioned above, please feel free to contact October or me (Elric)  on the forums or on Discord.  :drinks:  Enjoy!

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Greetings,  Excellent work with this.  One thing I would suggest, is to let all guests/members be able to change their nicknames.  Discord is used by many games, and character names are different all over the place.  Names are different on different servers, so they let us change our nickname to match the game, as long as the Discord admin sets that permission.  

Also, take a look at the #rules channel for World of Tanks Discord, it's a really great idea they had to layout everything there, and I mean everything to help new members/guests get around, in corporate what you think is best, here is the invite:  discord.gg/NnRj9p4

Edited by Relaed

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7 minutes ago, Relaed said:

Greetings,  Excellent work with this.  One thing I would suggest, is to let all guests/members be able to change their nicknames.  Discord is used by many games, and character names are different all over the place.  Names are different on different servers, so they let us change our nickname to match the game, as long as the Discord admin sets that permission.  

Also, take a look at the #rules channel for World of Tanks Discord, it's a really great idea they had to layout everything there, and I mean everything to help new members/guests get around, in corporate what you think is best, here is the invite:  discord.gg/NnRj9p4

The #rules channel definitely looks like something we should incorporate, as it seems as though many people connecting are and getting lost already. 

Nicknames should be done by chapter leaders and officers and should reflect their name within our community, rather than game specific nicknames. Giving members the option to nickname themselves grants troublemakers permission to attempt to possibly impersonate others and maybe gain access that they otherwise shouldn’t have. When a member connects, they just need to reach out to a chapter officer/leader or server mod/admin to help get them set up, but otherwise, the naming convention is the same as we have it in Mumble. 

Keep in mind that because we are a community with many active chapters, many members play in different games with different names in each. To keep with consistency, that is why we identify one another by their CotP name rather than a single game’s character name. 

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